Help and support

For up to date information about our response to COVID-19, please visit our dedicated page.

To help you find what you need to know quickly, we've put all of our most frequently asked questions in one place. And if you can't find the answer you're looking for here, you can always call us and we'll help you over the phone.

Opening an account

Cash ISA

Fixed Rate Saver accounts

Interest rates

Sending us documents

Moving your money

Managing your account

About our app

Life events