What we do to protect you
Nothing is more important to us than protecting your personal information and your savings – here are some of the things we do to help keep you safe.
Last logged in
When you log into your account, we show you the last date and time you logged in on your dashboard. If something doesn’t look right, call us as soon as possible.
You can check your recent transactions by logging into your Marcus account and selecting ‘view’. You can also download and print a copy of your transaction history for your records.
You can only withdraw money from your Marcus account to one external bank account – we call this your linked account. This stops money being transferred from your Marcus account to anywhere but the linked account you’ve chosen and verified with us.
It’s still important that you take every care to keep your account and money safe. For example, if you transfer money from your Marcus account to your linked account to pay for something, make sure that you’re confident you know who it is you’re paying.
Your data is encrypted and transferred between our systems securely, and we monitor our systems 24 hours a day, seven days a week.
When you try to log in from a device we don’t recognise, we’ll send a verification code to your mobile phone to help us check that it’s you. This helps us stop someone that isn’t you logging into your account.