Join our team in Milton Keynes

Apprenticeship scheme

We’re pleased to offer an apprenticeship scheme through Milton Keynes College for applicants who are looking to learn and train in a positive setting.

As part of the apprenticeship, you’ll have the opportunity to work in our Milton Keynes office and help support our Customer Care Team and provide outstanding service to our customers. We welcome applicants from all backgrounds and are committed to helping you grow and develop from the apprenticeship experience. A permanent position may be considered upon successful completion of the apprenticeship.

Read an interview with our first ever apprentice to learn more.

View apprenticeship vacancies

Our Customer Care Team is growing in our vibrant Milton Keynes office.

As we invest in the expansion of our contact centre team, we’re seeking talented and thoughtful individuals who love to listen and help our customers manage their accounts.

As a member of our team, you’ll benefit from excellent ongoing training in a supportive environment. Our culture is friendly and collaborative, and we celebrate people from all backgrounds.

View vacancies

Different types of roles available

Our Milton Keynes Customer Care Team includes many different types of roles – here are a few to help you get a sense of where you might fit:

Customer service agents who speak to our customers on the phone to help them service their accounts online.
Fraud specialists who help customers avoid scams and investigate claims of fraud.
Team leaders who manage agents and help create a positive workplace culture.

Apprenticeship scheme

We’re also pleased to offer an apprenticeship scheme through Intec College for applicants who are looking to learn and train in Milton Keynes.

As part of the apprenticeship, you’ll have the opportunity to work in our Milton Keynes office and help support our Customer Care Team and provide outstanding service to our customers. We welcome applicants from all backgrounds and are committed to helping you grow and develop from the apprenticeship experience.

A permanent position may be considered upon successful completion of the apprenticeship.

Read an interview with our first ever apprentice to learn more.

Find out more