Join our team in Milton Keynes

Apprenticeship scheme

We’re pleased to offer an apprenticeship scheme through Milton Keynes College for applicants who are looking to learn and train in a positive setting. 

As part of the apprenticeship, you’ll have the opportunity to work in our Milton Keynes office and help support our Customer Care Team and provide outstanding service to our customers. We welcome applicants from all backgrounds and are committed to helping you grow and develop from the apprenticeship experience. A permanent position may be considered upon successful completion of the apprenticeship. 

Read an interview with our first ever apprentice to learn more.

Different types of roles available

Our Milton Keynes Customer Care Team includes many different types of roles – here are a few to help you get a sense of where you might fit: 

  • Customer service agents who speak to our customers on the phone to help them service their accounts online.
  • Fraud specialists who help customers avoid scams and investigate claims of fraud.  
  • Team leaders who manage agents and help create a positive workplace culture. 

Our Customer Care Team is growing in our vibrant Milton Keynes office.  

As we invest in the expansion of our contact centre team, we’re seeking talented and thoughtful individuals who love to listen and help our customers manage their accounts.

As a member of our team, you’ll benefit from excellent ongoing training in a supportive environment. Our culture is friendly and collaborative, and we celebrate people from all backgrounds.  

Benefits for our people

We offer a competitive and comprehensive package to our people, including:

Competitive compensation

Flexible hybrid working environment 

Free parking at the office 

Competitive corporate pension contribution scheme

Feedback-rich culture based on quality of work  

Supportive benefits package including medical, dental, childcare, and parental leave

If you’re passionate about customer service and interested in working for us in Milton Keynes, explore open jobs here

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